If you need a hold (baby's in the hospital, travel or foster parents are in between kiddos), just email us. If your weekly payment has not gone through yet, we will try to get it in. However, it usually takes 24 hours to put an account on hold. Weekly payment for on hold accounts is $15/week. We will still pick up your diapers that week, but you will need to activate your account with us again (free, just pay your normal weekly rate) before we will drop off your diapers again. Keep in mind that diapers MUST be laundered by us weekly, so let us know about any planned holds as early as possible.